September 22, 2020
#TableauTipTuesday: How to Visualize Survey Data on a Likert Scale and Include a Net Promoter Score
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Tableau Tip Tuesday
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We've all answered Likert scale questions. These are questions like "How likely are you to recommend our product?" and they are typically on a five point scale (e.g., from not at all to very highly likely).
In this video, I show you how to visualize Likert scale data and how to include a Net Promoter Score (NPS). To get the data that I used, simply download the workbook and unzip it. You will then see a folder named "Data".
Useful links:
1. What is a Likert Scale? http://bit.ly/LikertSurveyMonkey
2. What is a Net Promoter Score? https://www.netpromoter.com/know/
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