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September 22, 2020

#TableauTipTuesday: How to Visualize Survey Data on a Likert Scale and Include a Net Promoter Score

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We've all answered Likert scale questions. These are questions like "How likely are you to recommend our product?" and they are typically on a five point scale (e.g., from not at all to very highly likely).

In this video, I show you how to visualize Likert scale data and how to include a Net Promoter Score (NPS). To get the data that I used, simply download the workbook and unzip it. You will then see a folder named "Data".

Useful links:

1. What is a Likert Scale?

2. What is a Net Promoter Score? 

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