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November 9, 2020

Dashboard Templates - Example 1: Customer Service Dashboard

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As part of the training at The Data School, we're often tasked by clients to build industry specific dashboards and/or dashboards that can be used as templates for their organization. Of course what the client can ask for is often much more broad. From a dashboarding perspective, we tend to have the freedom to create what we think works best for their data. This them, in turn, helps create a sort of "brand" for their dashboards internally.

That got me thinking about common use cases for dashboards, dashboards that would likely span industries and companies and could serve as templates for others. In this series, I'll be posting templates that I have been building based on the data and sample dashboards from Excel Dashboard School

Let me make it clear that I am in no way criticizing the work they have created. My intent is to build an alternative method for displaying the data as a template in Tableau. The data and templates they have provided are the starting point for my work. I want to thank them for being so kind and sharing their work.


Customer Service Dashboard


  1. Dashboard Overview -
  2. Data and Interactive Dashboard -


Click here for the interactive version.

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